Protect your personal identity

You may receive at least one or two unfamiliar calls every day; some are promotional phone calls, some are disguising as courier companies, some are likely to be fake banks, and some even pose as immigration authorities requesting video conversation.

How many unfamiliar messages do you receive on a daily basis?
Without the awareness and channels of prevention of identity theft, you are at risk of becoming sales victims or even suffer losses in properties.
Fake websites Fake websites
Phone scams Phone scams
Dark web scams Dark web scams
Phishing emails Phishing emails
Fraudsters are everywhere

Fraudsters are everywhere

According to figures previously published by the Anti-Deception Coordination Centre (ADCC), the number of fraud cases in Hong Kong between January and May 2023 reached 15,792, of which about 75% are in connection with online fraud, involving HK$1.58 billion. 2,369 cases of which involved phishing scams, accounting for 15% of the total fraud cases.
Cyber Threats
Cyber Threats

The digital world can be dangerous, beside those presented in the chart, fraudsters would steal your personal data in other means.

For example, installing Trojan spyware in free mobile applications, or stealing embedded operation data on your phone through free Wi-Fi. This may include sensitive personal data such as online banking passwords.

Fraudsters may use the stolen personal data to apply for a loan or a credit card, resulting in monetary losses on your side. Whenever you are asked to provide personal information, you should be vigilant to avoid falling for scams.

Dark Web Threats
Dark Web Threats

A place not known to many people, dark web is the hotbed for scammers, where dreadful cybercriminals would leak your secrets, sell your personal data for profits with no remorse. It is extremely difficult to identify the real identity of these cybercriminals in the real world. The notion that one’s home address, ID number, credit card number, passport number and even gaming accounts could be up for sale in dark web is terrifying. Hence, it is very important that we actively protect our identity.

Dark Web Monitoring
Keep your data in the light
24/7 worldwide cybersecurity guard

24/7 worldwide cybersecurity guard

Covering almost all important personal data

Covering almost all important personal data

Powerful retrospective search capabilities

Powerful retrospective search capabilities

Actionable recommendations and guided responses

Actionable recommendations and guided responses

Identity insurance coverage against financial loss*

Identity insurance coverage against financial loss*

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*TransUnion Limited is merely the policyholder of the Identity Insurance. This Identity Insurance is offered by Chubb Insurance Hong Kong Limited (CHUBB). For enquiries, please contact CHUBB dedicated customer hotline at +852 3191 6656.
Please click here for the Insurance Certificate Terms & Conditions.

TransUnion Credit Alert
Minimise loss from identity theft
Mobile phone users can encounter different security threats at any time, a reckless decision can be expensive! To prevent personal data theft, you should actively protect your personal identity.
TransUnion’s “Credit Alert Service” will notify you of any critical changes* to your credit report, to prevent fraudsters from using your personal information further and minimise losses. Critical changes include new enquiries made to your credit report, new credit accounts opened in your name, and changes in address or phone number. Once you find an enquiry record that does not belong to you, you can act fast to reduce losses.
*Critical changes include:
The screens and information displayed are for illustration purpose only.
Please refer to the TransUnionHK App for actual screens.
TransUnion Basic Credit Alert Service is completely FREE
Subscribers to credit reports, scoring and alerting services or credit monitoring services can enjoy the Advanced Credit Alert Service exclusively.
"Credit Monitoring Service", "Credit Report, Score and Alerts Service" Basic Credit Alert Service
Credit Alert Services "Advanced Credit Alert Service"
(Notify via SMS & email).
“Basic Credit Alert Service”
(Notify via email only)
Auto-renewal If the service is cancelled or the service expires, the Advanced Credit Warning Service will be terminated at the same time; Users of online TU account can register for the basic credit alert service for free. If the online account has not been logged into for 90 consecutive days, the service will automatically terminate and will need re-registration.
Service charges Click Details to see more offers Free
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Transunion’s credit scoring takes into account a comprehensive set of credit and public record data to ensure that consumers are reliably and fairly represented with statistic support, while helping financial institutions manage risk appropriately. Financial institutions’ risk appetites may vary, and credit scores are among many factors that lenders take into account when it comes to extending credit. Transunion’s proprietary scoring algorithms, containing dozens of data attributes, is an analysis built upon decades of market experience, industry insights and expertise in Hong Kong and around the globe. The credit-related behaviours it analyses can trigger multiple attributes that affect a person’s credit score, subject to different situations. While building credit health is always attainable, it generally takes time and consistent healthy credit habits to see an improvement.